Feedback Loop Threats

feedback, feedback loop, feedback mechanism, customer service, customer engagement, patient engagement

Feedback Loops can have 4 types of outcomes:
* High trust with high quality: Helpful feedback (immediately applicable ideas)
* High trust with low quality: Distracted feedback (ideas don’t solve urgent problems)
* Low trust with high quality: Constricted feedback (quality of ideas is limited)
* Low trust with low quality: Damaging feedback (ideas conflict with strategic goals)
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