In the 7th installment in my #MinimalistManager Challenge, I get rid of all electronics for 24 hours.
Below, you’ll read why I chose this particular task and the surprising things it taught me about self-sufficiency, reaching goals, and relying on intuition.
Continue reading “Minimalist Manager Challenge Part 7: Get Offline”
For task 6 in my #MinimalistManager journey, I explored opportunities to show gratitude.
In this post, you will hear what I learned about expressing gratitude, what surprised me, and the profound effect it had on me personally and professionally.
Continue reading “Minimalist Manager Challenge Part 6: Gratitude Day”
For my 5th #MinimalistManager Challenge task, I decided to…
Give up Facebook.
For 24 hours.
Keep reading to discover just how hard this was, what I did instead, and the lessons it taught me.
Continue reading “Minimalist Manager Challenge Part 5: No Facebook”
I’ve just started a #minimalistmanager challenge.
For 15 days, I will be trying a variety of tasks that will stretch me… and also allow me to move past barriers and toward my strategic business goals.
My first task is to consume No Sugar for 24 Hours.
Continue reading “Minimalist Manager Challenge Part 1: No Sugar”
Autumn is here, and as part of the changing seasons I have decided to restart a #minimalistmanager challenge.
Read on for a summary of what it’s all about, why my first attempt failed, and how to overcome stress as a manager.
Continue reading “I’m Starting a New Minimalist Manager Challenge”
What is an employee worth to you?
Not just their ability to generate sales or produce a measurable outcome, but also in terms of the experience they provide, and the emotional impact they make?
How can we calculate the degree of value an employee brings to a company, and what we lose when they quit?
Previously, I discussed ways to increase Risk Intelligence after staff turnover, and how to calculate the financial impact.
In this third segment, I explain hidden values employees provide, the 9 things we lose when an employee leaves, and simple ways to calculate the cost of quality.
Continue reading “How to Estimate the Qualitative Loss From Staff Turnover”
Part 1 | Part 2 | Part 3
Profitability is a huge problem that keeps many small businesses from growing. In an ideal sales process, here’s what happens:
- The customer becomes aware of a need.
- The customer determines what options exist by asking around, doing online searches, or walking into a store.
- The customer decides (perhaps with the help of a friendly sales rep) to invest in a particular service.
- The seller explains the investment that is needed for the service.
- The customer provides payment.
- The seller completes the service and makes sure the customer is satisfied.
Some companies wait until after the service is completed before they request payment.
Either way, a good transaction is based on trust: a strong belief that your initial problem will be fixed, and that the value you receive will exceed the cost you’re paying.
But sometimes, this process doesn’t go the way it should.
Continue reading “What is Transaction Avoidance Syndrome? Part 1 of 3”