The 5 Areas Where Your Company is Most at Risk [Podcast]

A deep-dive explanation about the main categories of strategic risk (Governance, Operational, Competitive, Financial, Reputational), and the 4-step process you can use to evaluate them.

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Honeybee, Scorpion, and Nuclear Employees [Podcast]

The best way to avoid problems and overcome barriers in a company is simple: Listen to the experiences and opinions of your employees. Although listening to negative feedback can feel challenging to leaders, it is one of the most valuable sources of risk intelligence.

In this episode, Grace explains the three ways for frustrated employees offer their opinions and which 5 steps will help you create Healthy Feedback Loops in your organization.

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Interpreting Numbers and Experiences [Podcast]

What’s the difference between quantitative data (numbers) and qualitative data (experiences & emotions)?

Keep reading to find out why these are both essential parts of overcoming barriers as an owner, and examples of where to look for vulnerabilities in your business.

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7 Things I Learned as a Keynote Speaker

Whether you are giving a talk to 10 people or 1000, giving a successful presentation requires you to use the power of influence to engage with your audience.

keynote speaker goes beyond a regular presentation, because it requires not only tremendous influence, but also a strategy that creates results for the event’s organizers.

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10 Variations of the “Employee for a Day” Experience

I thought I knew everything about my company… until the day I stepped out of my management role and into those of front-level staff.

Working in new job tasks was the most eye-opening thing I ever did as a manager. The act of observing their roles first-hand made it crystal clear where the problems were originating. And… spoiler alert: 99% of problems in a company are because of poor management decisions!

I call this boots-on-the-ground observation method the “Employee for a Day experience.”

It’s terrifying, enlightening, humbling, and eye-opening.

And it works like magic.

Here are some ideas for how to implement this incredible (free!) tool for yourself.

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How to Make a Strategic Vision Board Square 3: Center

This is step 3 in a series about how to develop a Strategic Vision Board for your business.

In this step, I’ll explain what it means to Center your business, why you need to identify the main purpose for your company, and how to find balance as an owner.

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How to Create the Perfect Workplace Environment

When you walk through a business for the first time… what is the first thing you notice?

Maybe the way it feels, looks, or smells? Is it the how the receptionist greeted and offered to help you?

Is it the attitude and friendliness of staff?

Is it the degree to which your needs were met before you even had to ask?

Successful business owners know how important first impressions are to a potential buyer. Little things can have a major impact on a customer’s decision to invest in your services or products.

It’s easy to overlook certain aspects of the workplace environment that could be turning people away. In this article, you will find out the 5 elements that can turn your business environment into one that increases both your profit margins and customer satisfaction.

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The 4 Responses to Fear as a Leader

What are you scared of?

As humans, we are biologically hard-wired to treat every perceived threat in an extreme way, with one of four reactions:

  1. Fight: go on the offensive, reacting aggressively to eliminate the problem
  2. Flight: avoid the problem by retreating to a safer position
  3. Freeze: shut out the problem by pretending like it’s not happening, or
  4. Face: confront the problem directly.

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Vision and Mission FAQs: Facebook Live #1 [Video]

Have you ever wondered what makes a good vision statement, and whether or not it’s necessary for your business to succeed?

I answer these questions—and much more—in a Live Facebook Video session.

View the video here, or read the transcript below (which includes bonus content!)

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How to Make a Strategic Vision Board Square 2: Relationships

This is step 2 in a series about how to develop a Strategic Vision Board for your business.

In this post, I discuss why building strong relationships is important in strategic planning and how to identify your Ideal Customers.

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