Connecting with employees, customers, and other stakeholders requires us to see life from their point of view. In this Let’s Define episode, I share my “Needs, Fears, and Expectations” concept and simple ways to fix disengagement.
Read my definition of “Hollowed-Out Engagement”
Watch the video, or read the transcript below:
Continue reading “[Video] Let’s Define… What is “Hollowed-Out Engagement”?”