Our fears often hold us back from achieving what we want, both in business and in life. In the video and transcript below, I’ll share my version of the 4 Fear Responses diagram that has been extremely popular over the years.Continue reading “Grace LaConte Explains the 4 Responses to Fear Diagram [Video]”
Tag: risk assessment
10 Variations of the “Employee for a Day” Experience
I thought I knew everything about my company… until the day I stepped out of my management role and into those of front-level staff.
Working in new job tasks was the most eye-opening thing I ever did as a manager. The act of observing their roles first-hand made it crystal clear where the problems were originating. And… spoiler alert: 99% of problems in a company are because of poor management decisions!
I call this boots-on-the-ground observation method the “Employee for a Day experience.”
It’s terrifying, enlightening, humbling, and eye-opening.
And it works like magic.
Here are some ideas for how to implement this incredible (free!) tool for yourself.
Continue reading “10 Variations of the “Employee for a Day” Experience”
How to Create an Ideal Customer Bubble Graph
Today, I want to share a really useful tool that can help you identify your best customers. It’s called the Ideal Customer Bubble Graph.
This is a great way to know which of your customers are Ideal—individuals who have following qualities:
- They generate the highest profit margins,
- They give you the fewest problems,
- They align closely with your philosophy, and
- They help your company to move toward its strategic goals.
Continue reading “How to Create an Ideal Customer Bubble Graph”
How to Calculate the Impact and Probability of Business Risk
I was recently asked to explain the “Impact Score” in a Strategic Risk evaluation process. This is easy to do with a tool called the Strategic Risk Severity Matrix.
In this post, I’ll walk you through each step of using this tool, along with a practical example to demonstrate how it works.
Continue reading “How to Calculate the Impact and Probability of Business Risk”
Book Review of “60 Minute Operational Risk Management” by Stewart Lancaster
The book 60 Minute Operational Risk Management is a reference guide for leaders who want a practical framework for recognizing and responding to risk. It breaks down complicated, abstract concepts in easy-to-understand and visual concepts.
Continue reading “Book Review of “60 Minute Operational Risk Management” by Stewart Lancaster”
The Ultimate Strategic Planning Framework Tool: A Detailed Review
Your strategic plan doesn’t belong in a cabinet like a set of fine china. In my last post, I talked about the many benefits of using a Strategic Planning Framework:
- a clear vision for the future
- foresee vulnerabilities and dangers
- identify areas of healthy growth
- effectively get control of your company
This simple tool answers 3 important questions:
- Why are we doing this?
- What is required?
- How will we do it?
Within these questions are a variety of areas that should be included in your strategic planning process. Let’s look at each of them in more detail.
Continue reading “The Ultimate Strategic Planning Framework Tool: A Detailed Review”