Maslow’s Hierarchy of Needs [Podcast]

What is Maslow’s Hierarchy of Needs, and how does it apply to business risks? In this episode, we will discuss why this powerful tool can help you understand the motivations of your employees and customers.

Continue reading “Maslow’s Hierarchy of Needs [Podcast]”

Why Foundational Staff Have Strategic Value [Podcast]

What do lowest-paid employees have to offer, and why should we ask them to help make strategic decisions? This episode starts with an eye-opening (and humbling) discovery. You’ll find out who Foundational are, the #1 question to ask them, why a Fight-Flight-Freeze response is not effective… and which response can add tremendous value to your organization.

Continue reading “Why Foundational Staff Have Strategic Value [Podcast]”

Interpreting Numbers and Experiences [Podcast]

What’s the difference between quantitative data (numbers) and qualitative data (experiences & emotions)?

Keep reading to find out why these are both essential parts of overcoming barriers as an owner, and examples of where to look for vulnerabilities in your business.

Continue reading “Interpreting Numbers and Experiences [Podcast]”

Interpreting a Mixed Method Data Evaluation in Your Business

In addition to reviewing hard numbers (quantitative) and experiences (qualitative), the Mixed Method combines them both. This approach offers extremely valuable insights about what could be going wrong in a company.

Continue reading “Interpreting a Mixed Method Data Evaluation in Your Business”

Introduction — What to Expect [Podcast]

If you’re looking for practical ways to identify opportunities and threats in your business, don’t just “try harder.” Instead, consider two risk intelligent options: Adapt to a changing market, or Quit and move on to something else.

In this episode, Grace explains why she started this podcast and what you can expect in future episodes. You’ll also learn where to get visual graphics & articles related to each episode, and how to submit a question.

Continue reading “Introduction — What to Expect [Podcast]”

Interpreting the Qualitative Data (Experiences and Emotions) in Your Business

Numbers alone don’t tell the whole story. In addition to Quantity, we also need to look at Quality such as feedback, interviews, case studies, and narrative analysis.

Continue reading “Interpreting the Qualitative Data (Experiences and Emotions) in Your Business”

6 Things I’ve Learned After Serving Non-Ideal Customers

Many of us get stuck in a bad cycle where we try to get results, but we end up feeling powerless to actually get the tasks done.

Let me share what I have learned about helping customers, and why it’s better to define your philosophy, write out policies & procedures, and expect at least a few people to be unhappy no matter what you do.

Continue reading “6 Things I’ve Learned After Serving Non-Ideal Customers”

Interpreting the Quantitative Data (Numbers) in Your Business

Do you hate reviewing your business financials? If so, you’re not alone.

In this article, I’ll explain:

  • the difference between quantitative and qualitative data,
  • where to collect the data,
  • an illustration that demonstrates which questions to ask, and
  • how to use it to make risk intelligent decisions.

Continue reading “Interpreting the Quantitative Data (Numbers) in Your Business”

6 Resources That Can Help You Analyze the Past Year

How well did your business do this year?

Answering this question can bring up a lot of emotions, especially if things did not go as expected. You might feel the pressure of setting end-of-year deadlines. Looking back can result in guilt if we didn’t reach our goals, or anxiety about setting new ones.

Many business owners feel a tug-of-war between accomplishing daily duties AND stepping back to see the “30,000-foot view” of their company. But even though it can be really scary, doing a Year In Review is very helpful.  That’s why I recommend taking time to look back at what happened using data that is quantitative (numbers) and qualitative (experiences). Once you review the results (good and bad), you reduce the risk of failure by making adjustments to your plans for the next year.

Here are six helpful resources to guide you through the process.

Continue reading “6 Resources That Can Help You Analyze the Past Year”

35 Potentially Harmful Dietary Supplements You Should Know About

Be sure to take your vitamins!”

This is the message we hear starting in childhood: that supplements are an essential part of a healthy lifestyle.

But despite a widespread belief that they are safe because they are natural, the truth is that some supplements can be quite dangerous. Rather than enhancing health, consuming them in high quantities (or in conjunction with other medications) could result in terrible health outcomes.

Continue reading “35 Potentially Harmful Dietary Supplements You Should Know About”