Company Culture FAQs Part 5 of 5

This is the final episode in a 5-part series about Company Culture Frequently Asked Questions.

I wrap up the series with some advice about employee engagement, the elements of a successful company, and books I recommend.

Watch the recorded video here, or read below for bonus-filled content.

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How to Estimate the Qualitative Loss From Staff Turnover

 

What is an employee worth to you?

Not just their ability to generate sales or produce a measurable outcome, but also in terms of the experience they provide, and the emotional impact they make?

How can we calculate the degree of value an employee brings to a company, and what we lose when they quit?

Previously, I discussed ways to increase Risk Intelligence after staff turnover, and how to calculate the financial impact.

In this third segment, I explain hidden values employees provide, the 9 things we lose when an employee leaves, and simple ways to calculate the cost of quality.

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Is Your Strategic Plan in SHAPE?

As much as we try, there are some things that come naturally and some things that don’t.

One of those “love-it-or-hate-it” activities is business planning, also known as strategic planning. The whole point of doing this is to define your organization’s:

  • overall direction (Strategy),
  • which goals you want to achieve (Objectives),
  • using which actions and resources (Tactics), and
  • how you’ll know it was successful (Measures).

I abbreviate Vision, Mission, Values, Objectives, and Measures with the acronym VMVOM.

Continue reading “Is Your Strategic Plan in SHAPE?”

[Video] Let’s Define… What is “Hollowed-Out Engagement”?

Connecting with employees, customers, and other stakeholders requires us to see life from their point of view. In this Let’s Define episode, I share my “Needs, Fears, and Expectations” concept and simple ways to fix disengagement.

Read my definition of “Hollowed-Out Engagement

Watch the video, or read the transcript below:

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[Video] Let’s Define… What is an “Employee For a Day”?

What does your company look like from the point of view of staff? In this Let’s Define video, I define the “Employee For a Day” concept and why it’s so important.

Read my definition of “Employee For a Day” and what happened when I tried this experiment as a new manager.

Watch the video, or read the transcript below:

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[Video] Let’s Define… What is “Bad News”?

Have you ever thought about why bad news can be so distressing? In this Let’s Define episode, I explain why information can be considered unwelcome, and what to do about it.

Read my definition of “Bad News”

Watch the video, or read the transcript below:

Continue reading “[Video] Let’s Define… What is “Bad News”?”