Last year, in my 7th year as a traditional consultant, I started to feel frustrated. My clients were getting tremendous value from our projects, yet we didn’t work together long enough to see a long-term impact. Unexpected issues would pop up that changed the scope of the project.
If only we could discuss those hidden problems before agreeing to work together, I thought.
Was there a way to get in front of potential problems instead of finding them out too late? How could I insure my clients get the maximum benefit — and also identify potential problems with a client engagement — BEFORE we signed a contract?
When we ignore contrarian thinkers and those who call out injustice, it can alter our ability to make risk intelligent decisions. This article explains the history behind a Devil’s Advocate role, where the phrase comes from (hint: it’s Catholic!), and the benefits of welcoming contrarian points of view.
Customer habits are changing as a result of the COVID pandemic. In order to remain competitive, nearly every business owner has had to adapt their delivery, communication method, and product offering.
This change is obvious for industries such as food service, hair salons, nail care, and other in-person businesses where profit margins have been hit especially hard… resulting in the closure of 200,000 businesses (and counting). However, some areas of the market are actually enjoying tremendous profitability.
One of the best ways for a business to remain competitive is for it to get ahead of the curve when it comes to technology. For larger businesses, a tech-forward approach is absolutely essential for survival; for smaller businesses, it can be a good way to gain some separation from the pack, and possibly compete with larger companies that have more resources.
What is Maslow’s Hierarchy of Needs, and how does it apply to business risks? In this episode, we will discuss why this powerful tool can help you understand the motivations of your employees and customers.
What do lowest-paid employees have to offer, and why should we ask them to help make strategic decisions? This episode starts with an eye-opening (and humbling) discovery. You’ll find out who Foundational are, the #1 question to ask them, why a Fight-Flight-Freeze response is not effective… and which response can add tremendous value to your organization.
The pilot skillfully descends, hits the tarmac smoothly, and taxis to the hangar. What happens after the plane lands?
Rest & relaxation would be nice, but pilots always do a post-flight inspection of their aircraft. Not only do they make sure that everything is in working order, they also inspect every system for signs of possible malfunctions that could affect the next flight.
Business owners can avoid potential loss or harm by conducting both a Pre-Flight Check of events or projects yet to occur, as well as a Post-Flight Check. Let’s take a look at what you can do once a project ends.