Running a business often feels like a constant chase for profitability. Despite hard work from both you and your team, the expected profits might still fall short. One common but frequently overlooked reason for this is profit leaks. These are small, seemingly insignificant losses that, when combined, can significantly impact your bottom line. Understanding and addressing these profit leaks is crucial for maintaining financial health and ensuring long-term success.
Continue reading “Introduction to Profit Leaks: What Every Business Owner Should Know”Category: Effective Management
How to avoid planning errors, make CLEAR decisions, and communicate effectively
Mastering Financial Health Across Industries: 7 Strategies for Sustainable Success
Overcoming Challenges and Implementing Efficient Practices
Navigating the financial landscape is crucial for businesses in a variety of industries. From invoicing to payment processing, effective financial management sets the foundation for ongoing success. In this comprehensive guide, we’ll delve into the fundamentals of financial operations, common challenges business leaders face, and actionable strategies to enhance financial health.
Continue reading “Mastering Financial Health Across Industries: 7 Strategies for Sustainable Success”14 Incredible Devil’s Advocates Who Refused to Stay Silent About Injustice
Truth-tellers are able to shine a light on actions that could be causing harm. The Devil’s Advocate perspective can alert us to vulnerabilities and how to reverse them.
Continue reading “14 Incredible Devil’s Advocates Who Refused to Stay Silent About Injustice”
What is a Devil’s Advocate Perspective?
When we ignore contrarian thinkers and those who call out injustice, it can alter our ability to make risk intelligent decisions. This article explains the history behind a Devil’s Advocate role, where the phrase comes from (hint: it’s Catholic!), and the benefits of welcoming contrarian points of view.
Continue reading “What is a Devil’s Advocate Perspective?”Which Books Do You Recommend About Attracting the Right Customers?
There are three books that I believe can help you understand how to attract Ideal Customers.
Continue reading “Which Books Do You Recommend About Attracting the Right Customers?”
6 Things I’ve Learned After Serving Non-Ideal Customers
Many of us get stuck in a bad cycle where we try to get results, but we end up feeling powerless to actually get the tasks done.
Let me share what I have learned about helping customers, and why it’s better to define your philosophy, write out policies & procedures, and expect at least a few people to be unhappy no matter what you do.
Continue reading “6 Things I’ve Learned After Serving Non-Ideal Customers”
Have You Ever Served the Wrong Kind of Customer?
I have made lots of mistakes as a consultant. Most of these happened because I didn’t know myself — my limitations, personality type, and blind spots.
A lot of business owners feel the need to convince customers they are worthy to solve their problems. But this can seem like desperation… and it results in offering too much to the wrong type of customer.
Continue reading “Have You Ever Served the Wrong Kind of Customer?”
I Can’t Afford to Turn Away Any Potential Customers Right Now. What Do You Recommend?
Saying “no” to a customer can be really difficult, because it means that the business owner could lose something of value.
Which Numbers are Important in Serving Ideal Customers?
Using Key Performance Indicators (KPIs) will give you a very good sense of how your business is doing.
Continue reading “Which Numbers are Important in Serving Ideal Customers?”
How Do You Find an Ideal Customer? Which Tools Can Help?
I believe there are 4 steps to find customers who will perfectly fit your expertise and business philosophy, and 3 tools that can help.
Continue reading “How Do You Find an Ideal Customer? Which Tools Can Help?”









